Consumer Alerts

Scams come in many forms: texts, emails, letters, and lots of calls. Scammers plot schemes from tech support scams to fake check scams to try to knock us off balance just long enough to take advantage

You know that protecting your identity and personal information is important. And you also know that taking steps to avoid identity theft can make a big difference. But if someone steals your identity

If you saw an email from FTC Chairman Joseph Simons, it wasn’t. From him, that is. Scammers pretending to be him are emailing, though. They’re trying to trick you into turning over personal

Did someone use your personal information to open up a new mobile account or credit card? Or maybe buy stuff with one of your existing accounts? Or did they file for unemployment or taxes in your name

Are you getting pop-up warning messages on your computer screen? Or maybe a phone call that your computer has a virus? That may well be a tech support scam. But how do you know? And what do you do

If you have kids in school, there’s a good chance they’re kicking off their school year…in your living room. All the while, you might be working away, yourself, in some carved out corner at home. The

Imagine a thief used your information to buy things at Kohl’s – or used your Kohl’s credit card to go on a shopping spree. You’d want to get the records to prove it and clear up your good name. The

Kids love to play video games — in apps, on mobile devices and online with friends. And when kids play games, it is unlawful to collect their personal information without parental consent. According

Every year, thousands of servicemembers report to us about their consumer experiences. Those reports are the focus of the FTC’s Data Spotlight, Identity theft causing outsized harm to our troops. From

It can be frustrating to have problems with your computer, especially now that so many people are working from home. But if you get a call from someone claiming to be a Microsoft technician, saying

“Social distancing,” “shelter-in-place,” “virtual happy hour” – these are some of the new expressions on everyone’s lips the past few weeks. For many kids, parents, and teachers, add “remote learning”

While some of you are home, practicing social distancing and frequent hand washing to avoid the Coronavirus, remember that scammers are still busy trying to take advantage of people. Some scammers are

Teleworking during the Coronavirus outbreak? While working from home can help slow the spread of the virus, it brings new challenges: juggling work while kids are home from school; learning new

You may be skeptical when someone you don’t know sends you a text message you didn’t expect and it tells you to click on a link. Maybe that little voice in your head starts talking to you. I know mine

If you’re thinking about upgrading to a new phone, make sure you remove your personal information before you trade it in. Why? Because your phone could have a lot of sensitive, personal information on

Your personal information is valuable. That’s why hackers try to steal it. This year, for National Cyber Security Awareness Month, we’ve got tips to help you keep your personal information from ending

Consumer Alert: Mobile carriers are shutting down their 3G networks. If you have an older cell phone, you may not be able to call or text. The FCC has advice about what to do. If your cell phone is

Does your child love YouTube videos? Did you know that while little Susie was watching her favorite shows, YouTube was collecting data and using it to send her targeted ads? Under a settlement with

If you’ve seen the news, ‘romance scammers’ are among the eighty defendants indicted today by the Department of Justice in a scheme that stole millions from Americans. Check out this video about how

Parents be warned: some dating apps – like FastMeet, Meet24 and Meet4U – allow adults to find and communicate with children. Concerned parents should remove these apps if they’re on children’s devices