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Consumer Alert

Here’s where to get FREE COVID tests

Gema de las Heras
With the reopening of the federal government program to order no-cost COVID-19 tests, there are more options to get free tests this year. But how do you know what’s legit and what’s a scam? Read on.
Consumer Alert

Give back with a plan this season and avoid charity scams

Terri Miller
For many of us, the holiday season is a time for cheerful giving. But charity scammers ruin the mood by trying to cash in on your good will. If you’re supporting a charitable cause this winter, make a
Consumer Alert

The gift of privacy for Fortnite players

Amy Hebert
(View or share the YouTube version of the video.) Did you just read about the FTC’s settlement with Epic Games related to in-game charges in Fortnite resulting in $245 million in refunds for some
Consumer Alert

What to do if your online order never arrives

Colleen Tressler, FTC, Division of Consumer and Business Education
We’ve all been there. During the holidays you order something online and anxiously await its arrival. But then your package doesn’t come when the seller said it would. And worse, you hear nothing
Consumer Alert

What proposed FTC updates to the Eyeglass Rule mean for you

Colleen Tressler, FTC, Division of Consumer and Business Education
The FTC enforces the Eyeglass Rule, which gives you the right to get your eyeglass prescription — whether you ask for it or not — and at no extra charge once your eye exam has been completed. Having a
Consumer Alert

Fraud reports and losses: Not just a grandparent’s story

Bridget Small
You might have heard that scams mostly affect older adults, but reports to the FTC tell a different story. Last year, adults under 60 — our Gen X, Millennial, and Gen Z neighbors — were more likely to
Consumer Alert

’Tis the season to spot and avoid gift card scams

Kira Krown
Looking for a New Year’s resolution? Here’s one for you: Keep your hard-earned money safe from scammers by spotting and avoiding gift card scams. Then help others spot and avoid them, too. Scammers
Consumer Alert

Credit card debt relief that wasn’t

Ari Lazarus
Credit card debt can be stressful. Interest rates can be high, and if you miss or can’t make your full payments, that growing balance can be overwhelming. Enter a group of companies that promised to
Consumer Alert

How to avoid holiday job scams

Jim Kreidler
For lots of us, the holiday season is a good time to pick up some part-time work. It’s when retailers and delivery services need extra help — and it’s when some extra income wouldn’t exactly hurt. But
Consumer Alert

The FBI won’t ask you for money — that’s a scam

Gema de las Heras
Unwanted calls are annoying — but when a caller says they’re an FBI agent collecting on a legal judgment entered against you, it’s also scary. No matter how urgent and serious the call sounds, neither
Consumer Alert

Imposter scams targeting veterans and servicemembers

Gema de las Heras
As we continue to honor and celebrate veterans, scammers increase efforts around holidays — like Veteran’s Day — to try to take advantage. Right now, a banking scam is tricking veterans (and current
Consumer Alert

How to steer clear of a flood-damaged car

Colleen Tressler
Shopping for a car? With new car prices averaging more than $48,000, you may be thinking about buying used. But in the wake of disasters like Hurricane Ian, tread lightly: after a hurricane or flood
Consumer Alert

Honoring American Indian and Alaska Native Heritage Month

Kira Krown
November is American Indian and Alaska Native Heritage Month, and the FTC joins the country in honoring the cultures and many contributions of indigenous peoples across America. This year's theme is