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Consumer Alert

How to spot, avoid, and report imposter scams

Colleen Tressler
Imposter scams often begin with a call, text message, or email. The scams may vary, but work the same way – a scammer pretends to be someone you trust to convince you to send them money or share
Consumer Alert

Scams that start on social media

Bridget Small
Scammers are hiding out on social media, using ads and offers to market their scams, according to people’s reports to the FTC and a new Data Spotlight. In the first six months of 2020, people reported
Consumer Alert

Threatening phone scams are targeting parents and immigrants

Cristina Miranda
Two disturbing phone scams have popped up on the FTC’s radar. Both scams have one thing in common: they want to trick (and scare) you out of money. If you live on Staten Island, pay close attention
Consumer Alert

Non-filers: Expect a letter about your stimulus check

Lisa Lake
If you don’t usually file a tax return, or didn’t file a return for 2018 or 2019, you might not know you could qualify for an economic impact payment. You might be one of the nine million people
Consumer Alert

The FTC Chairman is not writing to you

Karen Hobbs
If you saw an email from FTC Chairman Joseph Simons, it wasn’t. From him, that is. Scammers pretending to be him are emailing, though. They’re trying to trick you into turning over personal
Consumer Alert

Online Trading Academy email correction

Cristina Miranda
Did you get a letter in the mail from Online Trading Academy (OTA) saying that you’re eligible to have your debt forgiven? Unfortunately, OTA’s letter gave you the wrong email address to use. That
Consumer Alert

What to do when someone steals your identity

Traci Armani
Did someone use your personal information to open up a new mobile account or credit card? Or maybe buy stuff with one of your existing accounts? Or did they file for unemployment or taxes in your name
Consumer Alert

Empowering the Latino community to avoid and report scams

Alvaro Puig
Every year, Hispanic Heritage Month gives us a chance to reflect on the great contributions Latinos have made to society. To keep those contributions coming, it’s important to continue to do
Consumer Alert

$147 million in second group of Western Union refunds

Bridget Small
Refund checks worth about $147 million are going out to almost 33,000 people who sent money to scammers through Western Union wire transfers. The $147 million is a portion of the money Western Union
Consumer Alert

Free trials can be costly

Lisa Lake
Getting free stuff is cool…until it isn’t free. It is decidedly uncool when, after luring you in with “free trials” for products you might like, a company hits you with surprise charges during the
Consumer Alert

Heard about the “waiting package” phishing scam?

Ari Lazarus
Phishing scams can be hard to spot. For example, we’ve been hearing about one where people get a text message saying that there’s a package waiting for them, and asking them to click a link to learn
Consumer Alert

Fake check scams and your small business

Traci Armani
If someone you don’t know sends you a check and asks for money back, that’s a scam. But what if you’re a small business owner and someone “overpays” you and asks you to refund the balance? That’s
Consumer Alert

Scammers prey on your kindness during disasters

Lisa Lake
Wildfires raging out West. The hurricane season. Civil unrest. And all of this happening during a global pandemic that has claimed its own devastating share of deaths and cost people their livelihoods
Consumer Alert

Getting stimulus payments to homeless communities

Lisa Lake
People who are homeless or transient may not know they qualify for the $1,200 Economic Impact Payments (EIP) — also called “stimulus checks" — that went out last Spring. They might also get an
Consumer Alert

Did someone tell you to pay with gift cards? It’s a scam

Traci Armani
Maybe someone said you’ve won the lottery, a prize or sweepstakes. Or they claim to be from the government and tell you there’s a problem with your Social Security number. And, to collect your
Consumer Alert

How can you spot a tech support scam?

Traci Armani
Are you getting pop-up warning messages on your computer screen? Or maybe a phone call that your computer has a virus? That may well be a tech support scam. But how do you know? And what do you do
Consumer Alert

Economic impact payment fix for 50,000 eligible spouses

Karen Hobbs
Are you married to someone who owes past-due child support? Was your portion of the economic impact payment (“EIP”) mistakenly applied to pay your spouse’s debt? If so, you’re not alone. In mid