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Consumer Alert

Avoid hurricane relief charity fraud

Cristina Miranda
Hurricane Lane is a Category 4 churning in the Pacific with an eye toward the Hawaiian islands. If you haven’t made storm preparations, now is the time. The FTC has information to help you prepare for
Consumer Alert

How to avoid a Bitcoin blackmail scam

Cristina Miranda
“I know about the secret you are keeping from your wife and everyone else. You can ignore this letter, or pay me a $8600 confidentiality fee in Bitcoin”. It’s enough to send shivers down anyone’s
Consumer Alert

Back to school: Protect your child’s information

Colleen Tressler
Many school forms require personal and sensitive information. Here are some tips for keeping your child’s personal information safe — from pre-school through college. Safeguard your child’s Social
Consumer Alert

School shopping can be a teachable moment

Colleen Tressler
As summer winds down, it’s time for back-to-school shopping. Here are some tips to help you save time and money. Get the teacher-approved list. Many teachers have lists of items they want their
Consumer Alert

Back to school? Time to talk online safety

Ari Lazarus
You probably have a list of things to get done before your kids get back to school. It may include getting school supplies, figuring out carpools, and scheduling afterschool programs. There’s one more
Consumer Alert

What you need to know if you were a MOBE customer

Alvaro Puig
We recently wrote about steps that the FTC took to stop MOBE, an internet business-coaching scheme that was promoting a bogus online business opportunity to retirees and veterans. We’ve gotten a lot
Consumer Alert

How to donate wisely after a disaster

Colleen Tressler
Natural disasters and weather emergencies are in the news. Whether it’s the devastating wildfires along the West Coast, the relentless rains and flooding along the East Coast, or tornado strikes in
Consumer Alert

Picking up the pieces after a disaster

Colleen Tressler
Dealing with the aftermath of a wildfire, flood, tornado, or other disaster is never easy, but taking stock and developing a recovery plan can give you a sense of hope and purpose. Here are a few tips
Consumer Alert

Scammers impersonate celebrities on social media

Ari Lazarus
Did your favorite celebrity reach out to you on social media? Before you get too excited, are you sure it’s that person? Really sure? We’ve heard reports that scammers, who will try just about
Consumer Alert

Watch out for card skimming at the gas pump

Colleen Tressler
With the summer travel season in high gear, the FTC is warning drivers about skimming scams at the pump. Skimmers are illegal card readers attached to payment terminals. These card readers grab data
Consumer Alert

Promoter pitches “secrets” to big bucks on Amazon

Lesley Fair
Online ads and in-person workshops for Sellers Playbook claim to offer “secrets” to making big money on Amazon. But like a lot of namedroppers, the truth doesn’t live up to the hype. That’s what the
Consumer Alert

Car dealer deceived consumers & falsified info

Colleen Tressler
Shopping for a car can be exciting. But wading through ads and promotions from car dealers, and deciding how to pay, can make it stressful. If you decide to finance the car, you have two options: get
Consumer Alert

Government imposter scams

Carol Kando-Pineda
You get a text, call, or email from someone who says they’re with the government. They may claim to be a U.S. Marshal, saying you must pay a fine for missing jury duty. Or the IRS, saying that you owe
Consumer Alert

Warn your friends about tech support scams

Amy Hebert
Tech support scams, which get people to pay for fake computer help or steal their personal information, are convincing. You might already know the signs of a tech support scam, but do your friends and
Consumer Alert

Staying away from nanny and caregiving job scams

Carol Kando-Pineda
Finding a new job can be a challenge. Websites can help you find work, but scammers also use these sites to find people to rip off. Do you look for work on caregiver/nanny job sites? Sometimes
Consumer Alert

Donate with honor, not to a sham charity

Rosario Mendez
Would you donate to a charity called Help the Vets? What about if you get a robocall that asks you to donate your car to “Veterans of America?” Unfortunately, just because the word “veterans” is in
Consumer Alert

FTC looks for revised Used Car Buyers Guides

Colleen Tressler
The FTC’s Used Car Rule says that dealers have to display a Buyers Guide in every used car they have for sale, and give it to buyers after the sale. The FTC recently checked out how dealers are
Consumer Alert

Online love asking for money? It’s a scam.

Carol Kando-Pineda
While plenty of successful relationships begin online, scammers also use online dating sites, apps, and chat rooms to trick you into sending them money. These imposters create fake profiles to build
Consumer Alert

Student loan debt relief customers: Take 2 steps

Lesley Fair
Do you have student loans? Did you respond to an ad from Ameritech Financial claiming to offer you debt relief? The FTC has sued Ameritech for deceptive practices and just sent letters about the case
Consumer Alert

Scammers create fake emergencies to get your money

Carol Kando-Pineda
“I lost my wallet and ID. I’m stranded — please wire money.” “Your grandson is being held in jail. He needs bail money right away.” Scammers try to trick you into thinking a loved one is in trouble