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Consumer Alert

Untangling a robocaller web

Amy Hebert
Sick of getting robocalls and other unwanted calls? You can learn more about how to block them at ftc.gov/calls . You also might know that the FTC continues to go after the people and companies behind
Consumer Alert

Asked to pay by gift card? Don’t.

Jennifer Leach
(View or share the YouTube version of this video.) Has someone asked you to go get a gift card to pay for something? Lots of people have told us they’ve been asked to pay with gift cards – by a caller
Consumer Alert

Timeshare resale scheme preyed on older adults

Lisa Weintraub Schifferle
If you’re thinking about selling your timeshare through a resale company, research the company first. Read about this recent FTC case against Pro Timeshare Resales, and you’ll know why. Timeshare
Consumer Alert

New alert for Western Union refunds

Karen Dodge
Did you lose money to a scam, wiring the money via Western Union between January 1, 2004 and January 19, 2017? If so, you might know that May 31 is the deadline for filing your claim to get money back
Consumer Alert

Work-at-home scams lead to business coaching schemes

Rosario Mendez
In the business world, “leads” refer to the contact information of potential customers. In the scam world, it means the same thing. While scammers find their targets in all kinds of ways, one method
Consumer Alert

A scam story: Secret shopping and fake checks

Emma Fletcher
Scammers need a good story to get to your wallet. Once they find one that works, they use it again and again. One of their old favorites brings together fake checks and secret shopping, and we’ve been
Consumer Alert

Update for Amazing Wealth System

Bridget Small
The FTC recently sued the companies and individuals responsible for the Amazing Wealth System — also known as Amazon Wealth Systems, FBA Stores, AWS, Insider Online Secrets, Online Auction Learning
Consumer Alert

Western Union team honored for Service to America

Jennifer Leach
Getting money back from the Western Union settlement is a big deal for people who lost money to a scam. And that case is a big deal to both the FTC and the Department of Justice (DOJ) and their case
Consumer Alert

Privacy: From principles to practice

Melinda Claybaugh
Privacy Awareness Week, an event organized by the Asia Pacific Privacy Authorities, is May 14-18, 2018. This year’s theme, “From Principles to Practice,” echoes the Federal Trade Commission’s mission
Consumer Alert

The First Lady, talking with kids about being online

Nat Wood
Today, First Lady Melania Trump introduced her initiative to help children everywhere be their best. At her launch event at the White House, the First Lady distributed copies of Talking with Kids
Consumer Alert

Change your Twitter password. Now.

Ari Lazarus
You may have heard the recent news that Twitter discovered a bug that stored passwords “unmasked” in an internal log. What does this mean? If you are a Twitter user, your password could be exposed
Consumer Alert

Read behind the buzz about mosquito repellents

Lisa Lake
The idea of a perfume-like insect repellent that safeguards against dangerous mosquito-borne illnesses may sound great. But before making a rash decision, take a moment to consider whether the claims
Consumer Alert

FTC: A sound amplifier is not a hearing aid

Colleen Tressler
An estimated 35 million Americans suffer from some degree of hearing loss. If you’re one of them, it’s important to know the difference between a hearing aid and a personal sound amplification product
Consumer Alert

Nicotine is not a child’s food

Colleen Tressler
Over the past several years, sales of electronic cigarettes have grown rapidly, especially among youth. They currently are the fastest growing part of the tobacco market. Unlike traditional cigarettes
Consumer Alert

Mobile phone maker misled people on privacy & security

Colleen Tressler
People use their mobile devices for everything from making calls and sending emails and text messages to maintaining contact lists, taking photos, surfing the web, and finding the best travel routes
Consumer Alert

FTC: Lending Club misled people about hidden fees

Colleen Tressler
If you need to borrow money to consolidate credit card debt, make home or auto repairs, or move across country, a personal loan can help cover your expenses. Most personal loans are unsecured, meaning
Consumer Alert

Publishers Clearing House imposters keep coming

Emma Fletcher
Who wouldn’t love to be that winner you see on TV holding a great big sweepstakes check? That’s what con artists are counting on when they claim to be Publishers Clearing House. This trick is an oldie
Consumer Alert

Scammers impersonate the Chinese Consulate

Patti Poss
Have you gotten a call from someone saying they’re from a Chinese Consulate office? If so, you’re not alone – based on reports to the FTC and the real Chinese Consulates. But here’s the thing: it’s
Consumer Alert

Coming soon: new cybersecurity education for small business

Rosario Méndez
Last year, we heard from small business owners about their cybersecurity challenges at a series of roundtable discussions the FTC hosted with some of its partners. What we learned is that small
Consumer Alert

FTC asking for access to your computer? It’s a scam.

Andrew Johnson
Scammers pretending to be with the FTC or with FTC refund administrators are calling, asking for remote access to your computer. It’s been reported that the scammers are calling specifically about the