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Consumer Alert

Get-rich scheme sold to wannabe Amazon sellers

Rosario Méndez
“Get started selling on Amazon and make $5,000 - $10,000 in the next 30 days… even if you’ve never sold anything online before.” That’s one of the pitches the promoters of a large get-rich scheme used
Consumer Alert

FTC sues telemarketers over Do Not Call violations

Amy Hebert
If you’re on the Do Not Call Registry, companies shouldn’t call you out of the blue to try and sell you something. In fact, it’s usually illegal. The FTC continues to take action against companies and
Consumer Alert

FTC & NY shut down abusive debt collectors, Part 2

Colleen Tressler
Persistence pays off. Three years ago, I told you the FTC and New York Attorney General (NY AG) announced complaints against debt collectors that allegedly used a slew of abusive and deceptive tactics
Consumer Alert

Western Union refunds scam alert

Karen Dodge
We’ve heard that people are getting official-looking emails about the Western Union settlement. The thing to know is that you cannot apply for a refund by email. The scam emails we’ve seen ask for
Consumer Alert

Refunding $10 million after tech support scam

Bridget Small
The FTC is mailing partial refunds to about 37,000 people who bought unnecessary tech support products and services from Inbound Call Experts, also known as Advanced Tech Support. People are eligible
Consumer Alert

Bitcoin + online chain referral = illegal scheme

Amy Hebert
Ever get a chain letter in the mail or online? Then you know the drill — you send money to a person at the top of the list, then take their name off and add yours to the bottom before sending the
Consumer Alert

Got Toys"R"Us gift cards?

Colleen Tressler
If you’ve been following the news, you’ve probably seen that the iconic Toys"R"Us is winding down its business operations in the U.S., and closing its stores across the country, including stores in
Consumer Alert

It’s National Password Day

Jason Adler
When is the last time you reviewed the passwords to your bank account, e-mail or credit card accounts? Today is a good day to do it. Why? It’s National Password Day. Together with the Better Business
Consumer Alert

Korean-language information from the FTC

Bridget Small
Scams affect people in every community, and the FTC offers information in several languages to help them spot and avoid fraud. For example, we have a new video for people in the Korean community and
Consumer Alert

Military Consumers and Sentinel: A deeper dive

Monica Vaca
Last week, we gave you an overview of the latest Consumer Sentinel Network Data Book. Today, let’s look a bit more closely at the data from military consumers. We got more than 113,000 reports from
Consumer Alert

FTC continues to crack down on student loan scams

Ari Lazarus
A lot of us have student loans – and some of us have trouble paying them every month. Some companies claim to resolve that issue by saying they can help you pay them down quicker, cheaper or get them
Consumer Alert

New Medicare cards coming soon

Lisa Weintraub Schifferle
New Medicare cards are coming soon. Here’s what you need to know about your new card. Plus, how to avoid related scams. Starting in April 2018, Medicare will begin mailing new cards to everyone who
Consumer Alert

Welcome to National Consumer Protection Week 2018

Tom Pahl
As the nation’s consumer protection agency, the FTC stands up for consumer rights. Every day, we work to shut down scammers and protect consumers everywhere. But we care just as much about empowering
Consumer Alert

The top frauds of 2017

Monica Vaca
The numbers are in, the counts have been made, and today the FTC announced what we heard from you during 2017. Here are some highlights: This year’s top fraud is again Imposter Scams, with nearly 350
Consumer Alert

Tips for using peer-to-peer payment systems and apps

Alvaro Puig
Online peer-to-peer, or P2P, payment systems let you send money to people quickly. I’ve used them to collect money from the parents on my daughter’s soccer team and to send money to my brothers when
Consumer Alert

Plan to tune in: #NCPW2018 Facebook Live chats

Cristina Miranda
During National Consumer Protection Week 2018, March 4-10, the FTC will co-host four Facebook Live chats (including one in Spanish) with other federal partners. Tune in to find out how to avoid frauds
Consumer Alert

Cancer patients: don’t make your side effects worse

Bridget Small
If your friend or loved one has cancer, you may have searched online for products to help them manage side effects from treatment. Unfortunately, some products you find online don’t live up to the
Consumer Alert

Phishers send fake invoices

Ari Lazarus
We’ve recently heard that scammers are recycling an old phishing attempt. In this version, scammers, posing as a well-known tech company, email a phony invoice showing that you’ve recently bought
Consumer Alert

Stopping scams targeting older consumers

Alvaro Puig
The FTC has a long history of protecting people from scams. As part of its ongoing efforts to protect people in every community, the FTC recently took steps to stop two schemes harming older adults: a
Consumer Alert

Less than magical promises of youth

Lisa Lake
Once upon a time, a woman drank a potion, magically turned into the young maiden she was 20 years earlier, and lived happily ever after. The End? Maybe in this fairy tale. But for real-life people who